£18000 - £24000 per annum + 23 days Holiday, Pension and Health Care
North Shields, England, North East
Customer Service Specialist
Kinetic Recruitment are currently looking to recruit an experience Customer Service Specialist working on behalf of an industry leading technology provider based in North Shields to join the team on a permanent basis.
Account management for existing customers
Dealing with new and existing customers
Deal directly with customers by telephone, email and face to face
Dealing with general enquiries such as billing and product troubleshooting.
Record accurate details
Maintain customers data base
Communicate with internal departments
The successful Customer Service Specialist will have experience in the mobile phone industry, be able to work on their own and as part of a team, must be friendly and have a positive attitude. The right Customer Service Specialist will be passionate about their work, go the extra mile and care about their customer's needs.
Hours Monday - Friday between the hours of 8am - 6pm working on a three-week shift pattern.
Salary - £18,000 basic with £6,000 OTE
Kinetic plc is a Recruitment Consultancy with over 35 years of experience of delivering staffing solutions.
Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile.
Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities